At Bites, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our website or purchase from us.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, delivery address, and payment details.

  • Order Details: Products ordered, delivery preferences, transaction information.

  • Technical Data: IP address, browser type, device info, pages visited, and cookies.

  • Voluntary Information: Any messages or feedback you send to us.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To process and fulfill your orders.

  • To send you order updates and customer support.

  • To improve our website and customer experience.

  • To send promotional offers (only if you opt-in).

  • To comply with legal obligations.

3. Sharing Your Information

We do not sell or rent your personal data. We may share it with:

  • Delivery partners for fulfilling your orders.

  • Payment processors for secure transactions.

  • IT service providers to help operate our website.
    All third-party services we use are contractually obligated to protect your information.

4. Cookies & Tracking

We use cookies to improve user experience, analyze traffic, and deliver targeted ads. You can manage cookie settings through your browser at any time.

5. Data Security

We take data protection seriously. We use encryption, firewalls, and secure servers to keep your information safe from unauthorized access.

6. Your Rights

You have the right to:

  • Access, update, or delete your personal information.

  • Opt out of marketing communications.

  • Request a copy of your data.
    To exercise your rights, email us at [email protected].

7. Children’s Privacy

Our website is not intended for children under 13. We do not knowingly collect personal information from children.

 

Last Updated: April 28, 2025